Contact information

Customer Care

Thank you for visiting our store.
If you have any questions regarding our products or your order, please feel free to contact us.

Contact Information

Company Name: GENTIL HK LIMITED
Email: gentilhk@gentil.jp
Business Location: Hong Kong

Customer Support

We are happy to assist you with:

  • Product information

  • Size guidance

  • Custom size inquiries

  • Order and shipping inquiries

Please note that response times may vary depending on time zones and business hours.

Before Contacting Us

For faster assistance, please check the following pages:

  • Size Guide

  • FAQ

  • Terms & Conditions

  • Privacy Policy

Many common questions are answered on these pages.

Custom Size Inquiries

If you are interested in a custom size order, please contact us with the following information:

  • Product name

  • Your body measurements (Bust / Waist / Hip)

  • Preferred fit (tight / regular)

Our team will review your request and respond with details regarding availability, pricing, and production time.